# Data deletion and access removal

**Version 1.0 · 20 October 2026**

You can remove InvokeApp's access to your accounts and ask us to delete your data at any time.

## 1. Disconnect an account in the platform

Go to InvokeApp → **Integrations** → choose the connection (Google, WhatsApp, Instagram, Facebook or other) → **Disconnect**. We revoke access with the provider and delete the credentials immediately.

## 2. Remove access from the provider

- **Google:** [myaccount.google.com/permissions](https://myaccount.google.com/permissions) → InvokeApp → **Remove access**.
- **Facebook and Instagram:** Facebook Settings → **Business integrations** (or *Apps and websites*) → InvokeApp → **Remove**.
- **WhatsApp Business:** Meta Business Suite → Business settings → **Integrations**, or WhatsApp Manager → unlink InvokeApp.

## 3. Request deletion of data already stored

Email privacy@invokeapp.io from your account's email address with the subject **"Data deletion"**, stating what you want deleted: a specific connection, a project or the whole account. For agency accounts, the request can come from the agency or from the business that owns the connected account.

## What happens next

1. We acknowledge your request and give you a **request code**.
2. We delete the data obtained through the connection (messages, emails, appointments, posts and identifiers) within **30 days at most**. Encrypted backups are deleted by rotation within 10 more days at most.
3. We confirm the deletion by email.

We only keep, blocked and for no other use, what the law requires us to keep (for example, invoices for the statutory period) or what is needed to prove that we handled your request.

## If you are a customer or contact of a business that uses InvokeApp

For example, if you messaged its WhatsApp or received an email from it: that business is the controller of your data, so please contact it. If you write to us, we will forward your request without delay and help it respond. To stop receiving WhatsApp messages from a business, you can also write **"STOP"** in the conversation.

More information in the [Privacy Policy](https://invokeapp.io/privacy).